Customer Service

By doing business with this website you agree that you have read and understand these terms.

Conditions of Use

Prices and Terms Subject To Change Without Notice.
Typographical Errors:
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing, we shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your payment method charged. If your payment method has already been charged for the purchase and your order is canceled, we shall refund your account in the amount of the charge on the following business day.

Order Acceptance Policy:
Your receipt of an order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason.

Sales Tax:
We are required to automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the State of Florida. Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other state or country.

Payment Policy:
Please see our full payment policy here.

 

Shipping Policy:

All orders are processed within 48 hours of cleared payment receipt and in-stock merchandise is shipped within 72 hours via USPS.

 

Policy and Costs for Housecalls

Many of our services are available at your home or business. There is a fee associated with this convenience and some requirements to ensure the highest benefit from the session:

 

For all services:

Your home or business must provide a safe and private environment away from distractions during the session including other residents/coworkers, visitors, telephones, fax machines, pets and other external noises. I reserve the right to cancel a session upon arrival if I feel that the energies are not condusive to productivity due to any of the above, in such case the deposit and travel fee are non refundable and a refund of the remaining fees will be given if the client prepaid.

 

For healing sessions:

Your home or business must offer enough space to setup a massage table with a small table at each end and provide enough room to walk around the table on all sides.

 

Travel Fee/ House Calls

A lot of services are available at your home or office, a nominal fee is added for travel costs in addition to the service fee as follows:

Port St Lucie, Palm City, Jensen Beach, Stuart and Ft. Pierce- no travel fee

All other cities- there will be a per mile charge for all addresses over 10 miles from zip code 34952.  You will be provided with the exact cost once the specific address is provided.

The fee is per visit. Services that require more than one visit will incur in additional travel fees.

 

 

International Orders:
Paypal is the only payment method accepted for international orders. Please e-mail us with shipping address for a shipping quote.

Please allow an additional 1-2 weeks for international shipping. All customs and tariffs are the responsibility of the customer.

 

 

Gift Certificates:
Gift Certificates are transferable, non-refundable and not redeemable for cash.

Certificates are bound by Paypal’s terms for gift certificates

 

Classes and Services:
Sometimes we are confronted with energies that are conflicting to those of our own, for this reason, I reserve the right to refuse service to anyone for any reason at any time.

 

Deposits and Pre-payment
A non-refundable deposit is required to schedule your appointment as specified in the product page. This deposit will be applied to the total cost of the session and is forfeited if the appointment is missed and not rescheduled at least 3 days in advance. If rescheduling or canceling your appointment 3 or more days in advance your deposit amount will be transfered to a new appointment or offered as store credit.